Position Title:  Director Business Process Owner Transformation

Summary:

Essential Functions:

• Successfully manages aspects of an ERP implementation that includes business transformation and process optimization across multiple geographies.
• Leads end-to-end business process ownership across Customer Service, Supply Chain, Finance, Manufacturing, Quality, and Logistics to ensure global standardization and adoption of SAP-enabled processes.
• Partners with functional leaders to define business process priorities and ensure alignment with enterprise goals and the SAP deployment strategy.
• Identifies process gaps, business readiness issues, and cross-functional decision points; drives resolution with business leaders to support SAP deployment.
• Leads a team of Business Process Owners (BPOs) responsible for defining, standardizing, and governing end-to-end global processes.
• Drives change management at the business level, ensuring adoption of new SAP processes, business rules, and operating procedures.
• Partners across key functional areas to deploy transformational change practices, including training, change strategies, and tools to stay attuned to organizational readiness.
• Works with senior leaders to identify and execute strategic initiatives that drive growth, transformation, capability development, and value creation.
• Ensures ongoing development and deployment of best practices and world-class capabilities across the organization.
• Executes strategic direction and provides leadership on initiative or program alignment, stakeholder management, and executive communications.
• Builds and manages relationships with department leads, key stakeholders, suppliers, partners, and functional organizations.
• Collaborates with stakeholders to ensure business scope definition meets short- and long-term objectives.
• Manages and drives resolution of business-related risks, issues, and decisions, including dependencies that impact SAP deployment, and develops appropriate mitigation strategies.
• Works with stakeholders and partners to coordinate day-to-day activities related to process ownership and transformation.
• Owns and executes business change controls, using them to manage and limit unnecessary scope changes.
• Manages resources assigned to the program, monitors commitments, and engages leadership when staffing levels require adjustment.
• Identifies, documents, and understands process and workstream dependencies, and measures program success through clear metrics and standards.
• Other duties as assigned.

Qualifications:

• Bachelor’s Degree in Business, Finance, Accounting, Economics, or Business Administration or a related field
• 10+ years of experience in a senior management role in a business with exposure to technology-enabled transformation
• 10+ years of experience managing complex ERP implementations, strategic programs, and project delivery
• Establishes working knowledge of the organization’s business production processes and operational functions
• Leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders
• Knowledge of business process re-engineering principles with basic knowledge of financial models and budgeting
• Extensive experience working in a fast paced, cross-functional and cross-team environment and being the Functional go-to person with multiple business partners.
• Strong interpersonal skills including the ability to develop effective working relationships with others, a demonstrated customer focus, teamwork skills, and a willingness to share technical and business knowledge with team members.
• Works with senior management to establish strategic direction, operating policies, and to aid in major project planning.
• A demonstrated ability to implement processes and standards and effectively communicate those across a technology organization.
• Proven ability to lead in a multi-function organization on a global scale
• Effective oral and written communication skills