Position Title:  Inside Sales Specialist


Jiangsu, CN, 215122

Job Category:  Sales
Shift:  Shift 1
Full Time / Part Time:  Full-Time
Job Level:  Individual Contributor
Approximate Travel:  0%
Job Description: 


This role will interact with current and prospective customers within the local market to provide support for business relationships and assist sales staff with activities aimed at achieving business growth and revenue targets. The position will provide service to customers in the areas of sample requests and initial business inquiries.

Essential Functions:

  • Direct account responsibility - Create contacts, build rapport and communicate with selected accounts not supported by the outside sales team on a regular basis to maintain and grow business.
  • Provide timely response to customer inquiries and requests for product or technical information, pricing, delivery, or other requests.
  • Field incoming customer inquiries (Rogers Solution Center) – Provide timely responses to technical questions, requests for product recommendations or sample materials.
  • Review, qualify and assign grade to all incoming leads and disseminate to appropriate Sales Engineers or other appropriate resource for follow-up.
  • Enter customer sample requests from customers, sales engineers, and other departments into the Rogers CRM system.
  • Assure that the requests are entered into the system in a timely (typically same day) manner, and that all information required for effective follow-up is captured.


  • Bachelor's Degree
  • +2 years’ experience in sales, marketing, customer service, or engineering in a highly technical environment
  • Excellent verbal and written communication skills, especially telephone skills
  • Excellent computer skills
  • Experience using CRM tools and reporting functions; Salesforce.com experience preferred
  • Experience building and nurturing new and existing customer relationships
  • Experience analyzing data and identifying areas for improvement
Additional Qualification Details:  No additional requirement needed

Who We Are and What We Are All About:

Rogers Corporation makes tomorrow's innovations possible. Help build a cleaner, safer and more connected world with a career at Rogers, where we make tomorrow’s innovations possible. We rely on a talented workforce to develop our cutting edge, market-leading material technologies. Our global team develops innovative specialty materials and components that enable technology in a wide array of high-growth markets. Our customers expect high performance and reliability, so we are always looking for people who can improve processes, get results and represent a best-in-class organization. People are at the heart of all our operations, and we encourage our employees to act with integrity, creativity and excellence to help drive results worldwide.

Why Work for Rogers:

It is our commitment to get “Results, but Results the Right Way.” Rogers offers an exceptional work environment and a value-driven culture modeled by leadership. Employees have access to developmental opportunities as well as top-notch benefits and incentive programs. Come join a winning team!

Rogers Corporation provides equal employment opportunities to minorities, females, veterans and disabled individuals, as well as other protected groups.

About Rogers Corporation:

At Rogers Corporation (NYSE:ROG), we're changing how the world uses technology. We are a global leader in materials technology and manufacturing, producing engineered materials to power, protect and connect our world. With nearly 200 years of materials science and engineering experience, Rogers delivers high-performance solutions that enable global Advanced Electronics Solutions and Elastomeric Material Solutions, as well as other technologies where reliability is critical. Rogers enables the world’s leading innovators to achieve greater performance, speed to market and reliability through our renowned technical solutions support, problem-solving and application engineering capabilities. Rogers delivers market-leading solutions for energy-efficient motor drives, vehicle electrification and alternative energy, sealing, vibration management, and impact protection in mobile devices, transportation interiors, industrial equipment and performance apparel, wireless infrastructure and automotive safety and radar systems. Headquartered in Chandler, Arizona (USA), Rogers operates manufacturing facilities in the United States, China, Germany, Belgium, Hungary and South Korea, with joint ventures and sales offices worldwide. For more information, visit www.rogerscorp.com.