Position Title:  Senior Quality Engineer

Location: 

Jiangsu, CN, 215122

Job Category:  Engineering
Shift:  Shift 1
Full Time / Part Time:  Full-Time
Job Level:  Individual Contributor
Approximate Travel:  10%
Job Description: 

Summary:

Interface with customer and internal function to assure professional and fast response to quality concern, Going after the maximum satisfaction of customer demand and Rogers’ benefit.

Essential Functions:

  • Responsible for customer complaints timely and set up the fast response for the containment actions. 
  • Keep all responsible co-worker informed about customer requirement on time and lead team to do the analysis by 8D for the problem solving and permanent actions.
  • Set up and maintain the database to track customer issues, and conduct the regular review with team.
  • As the window person to take the communication with customer for the reporting out and also coordinate the activity of replace or return btw customer and ROGERS.
  • Monitor customer scorecard to monitor customer satisfaction prepare the relevant report.
  • Coordinate internal and customer PPAP planning, submission PPAP
  • Conduct customer requirements and specification quality review with internal to better support customer quality
  • Prepare and handle quality related customer audit and visit as needed.
  • Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education: BS engineering degree
  • Years of Experience: Above 5 years' experience of customer and process quality management
  • Familiar with APQP / PPAP/ FMEA/CP/8D/DOE/3*5Why ;
  • Analytical ability, fact-oriented, self-Motivated and work under pressure.                                                                                                        
  • Excellent communication skills both in Chinese & English
  • Proactive & good team spirit 

Preferred:

  • Tier 1 automotive supplier background
  • IATF and VDA6.3 knowledge
  • 6 sigma or lean knowledge
  • Reasonable business travels acceptable
Additional Qualification Details:  No additional requirement needed

Who We Are and What We Are All About:

Rogers Corporation makes tomorrow's innovations possible. Help build a cleaner, safer and more connected world with a career at Rogers, where we make tomorrow’s innovations possible. We rely on a talented workforce to develop our cutting edge, market-leading material technologies. Our global team develops innovative specialty materials and components that enable technology in a wide array of high-growth markets. Our customers expect high performance and reliability, so we are always looking for people who can improve processes, get results and represent a best-in-class organization. People are at the heart of all our operations, and we encourage our employees to act with integrity, creativity and excellence to help drive results worldwide.

Why Work for Rogers:

It is our commitment to get “Results, but Results the Right Way.” Rogers offers an exceptional work environment and a value-driven culture modeled by leadership. Employees have access to developmental opportunities as well as top-notch benefits and incentive programs. Come join a winning team!

Rogers Corporation provides equal employment opportunities to minorities, females, veterans and disabled individuals, as well as other protected groups.

About Rogers Corporation:

At Rogers Corporation (NYSE:ROG), we're changing how the world uses technology. We are a global leader in materials technology and manufacturing, producing engineered materials to power, protect and connect our world. With nearly 200 years of materials science and engineering experience, Rogers delivers high-performance solutions that enable global Advanced Electronics Solutions and Elastomeric Material Solutions, as well as other technologies where reliability is critical. Rogers enables the world’s leading innovators to achieve greater performance, speed to market and reliability through our renowned technical solutions support, problem-solving and application engineering capabilities. Rogers delivers market-leading solutions for energy-efficient motor drives, vehicle electrification and alternative energy, sealing, vibration management, and impact protection in mobile devices, transportation interiors, industrial equipment and performance apparel, wireless infrastructure and automotive safety and radar systems. Headquartered in Chandler, Arizona (USA), Rogers operates manufacturing facilities in the United States, China, Germany, Belgium, Hungary and South Korea, with joint ventures and sales offices worldwide. For more information, visit www.rogerscorp.com.