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Position Title:  Senior Technical Service Engineer

Location: 

Taipei, TW, 23447

Job Category:  Sales
Shift:  Shift 1
Full Time / Part Time:  Full-Time
Job Level:  Individual Contributor
Approximate Travel:  50%
Job Description: 

Summary:

This role leads by example in delivering industry’s best customer support experience. This position  develops deep expertise in target customer applications, as well as strong personal customer relationships. works side by side with sales and utilizes strong technical acumen and interpersonal skill to technically sell the product, as well as creates and maintains relevant customer and industry networks.

Essential Functions:

  • Utilize deep application expertise to develop new product extensions with current technology platforms and to provide customer testing differentiated value
  • Provide product and/or application expertise, ongoing technical support, and custom testing to existing customers
  • Create and maintain relevant customer and industry networks
  • Develop technical documents and provide training to fabricators, OEMs and sales engineers regarding proper and effective use of our materials (web tool concepts, white papers, etc)
  • Extract information from the customer and effectively network to find solutions
  • Collaborate with research and development and the innovation center in the development and technical qualifications of new products and/or applications
  • Aid in development of future technology platforms 
  • Other duties as assigned

Qualifications:

  • Bachelor’s Degree in Engineering or related technical field.  May consider equivalent work experience in lieu of degree
  • 6+ years of experience in research and development, new product development or application development
  • Demonstrated success in selling technical solutions           
  • Travel:  Up to 50%
Additional Qualification Details:  No additional requirement needed

Who We Are and What We Are All About:

Rogers Corporation makes tomorrow's innovations possible. Help build a cleaner, safer and more connected world with a career at Rogers, where we make tomorrow’s innovations possible. We rely on a talented workforce to develop our cutting edge, market-leading material technologies. Our global team develops innovative specialty materials and components that enable technology in a wide array of high-growth markets. Our customers expect high performance and reliability, so we are always looking for people who can improve processes, get results and represent a best-in-class organization. People are at the heart of all our operations, and we encourage our employees to act with integrity, creativity and excellence to help drive results worldwide.

Why Work for Rogers:

It is our commitment to get “Results, but Results the Right Way.” Rogers offers an exceptional work environment and a value-driven culture modeled by leadership. Employees have access to developmental opportunities as well as top-notch benefits and incentive programs. Come join a winning team!

Rogers Corporation provides equal employment opportunities to minorities, females, veterans and disabled individuals, as well as other protected groups.

About Rogers Corporation:

At Rogers Corporation (NYSE:ROG), we're changing how the world uses technology. We are a global leader in materials technology and manufacturing, producing engineered materials to power, protect and connect our world. With nearly 200 years of materials science and engineering experience, Rogers delivers high-performance solutions that enable global Advanced Electronics Solutions and Elastomeric Material Solutions, as well as other technologies where reliability is critical. Rogers enables the world’s leading innovators to achieve greater performance, speed to market and reliability through our renowned technical solutions support, problem-solving and application engineering capabilities. Rogers delivers market-leading solutions for energy-efficient motor drives, vehicle electrification and alternative energy, sealing, vibration management, and impact protection in mobile devices, transportation interiors, industrial equipment and performance apparel, wireless infrastructure and automotive safety and radar systems. Headquartered in Chandler, Arizona (USA), Rogers operates manufacturing facilities in the United States, China, Germany, Belgium, Hungary and South Korea, with joint ventures and sales offices worldwide. For more information, visit www.rogerscorp.com.

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